Working at Aviary House
60 Burton's Way, Birmingham, B36 0UG
Operated by Home Group Limited
4 bedsResidential homesSupported living
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by approachable managers with strong safety and good training, but basic activities and COVID staffing pressures hold it back."
Safety & Risk
8/10
✓
Safeguarding training with good understanding; risks assessed and managed; safe medicines with audits; incidents recorded and lessons learnt; 2022 exemplary IPC, PPE, testing and outbreak plans.
Staff Culture
7/10
✓
Per 2018: Staff enjoyed their jobs, felt supported by approachable managers, staff recognition scheme and regular team meetings.
Staffing Levels
5/10
!
Per 2018: Enough staff employed to meet needs, people and staff confirmed always enough on duty; 2022: measures to mitigate COVID-19 related staff pressures.
Training & Dev
7/10
✓
Per 2018: Staff received Care Certificate induction, funded national qualifications like RQF 3, training for individual needs, regular one-to-one supervision.
Management
7/10
✓
Per 2018: People and relatives spoke positively about management team; staff described managers as approachable and really great people with open door policy.
Programmes
4/10
!
Per 2018: Planned activities available such as weekly boot camp keep fit session.
Points to consider
Only basic activities like a weekly keep fit class, no coordinator or varied programme so the role can feel mostly routine personal care.
Social activities were available at the service such as, a weekly 'boot camp' keep fit session which people told us they enjoyed. Per 2018.
Staffing is adequate with enough on shifts but COVID caused pressures needing fixes, no details on retention or low agency use.
Enough staff were employed to meet people's needs. Per 2018; 2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews