Working at Avery Lodge Residential Home
93 Southtown Road, Great Yarmouth, NR31 0JX
Operated by Mr & Mrs K M Hodgins
15 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Good training and a supportive team culture, but no planned activities and poor accident monitoring hold it back."
Safety & Risk
4/10
!
Whilst accidents and incidents were recorded and investigated to reduce the risk of reoccurrence, an overview of these was not in place. This meant any trends or patterns in relation to accidents or incidents may not be identified putting people at risk.
Staff Culture
6/10
✓
Staff worked well as a team and felt valued, supported and able to contribute ideas. People and staff told us they felt supported and listened to which was indicative of a service that promoted a positive culture.
Staffing Levels
6/10
✓
People consistently told us there were enough suitably recruited staff to meet their needs and our observations confirmed this. Since our last inspection in May 2018, the service had increased their staffing levels in the afternoon.
Training & Dev
7/10
✓
Training was planned a year in advance and included topics relevant to those people using the service. Training was delivered in a variety of formats to aid people's differing learning styles. Opportunities to gain qualifications were available.
Management
5/10
!
The registered manager is very approachable. Staff told us they worked well as a team, supported each other and that they felt able to share ideas with the registered manager.
Programmes
4/10
!
We saw no planned activities take place during our inspection however, we saw that some people accessed the community, spent time in the garden, watched a film in the communal area and regularly engaged with staff.
Points to consider
No structured activities programme or coordinator, so the role is mostly routine personal care with some chats and garden outings.
Although we saw no formal activities going on during our inspection, we saw that staff had time to fully engage with people and that individuals accessed the community or garden and spent time engaged with others.
No system to check accident records for patterns, so the same safety risks might keep happening.
Whilst accidents and incidents were recorded and investigated to reduce the risk of reoccurrence, an overview of these was not in place. This meant any trends or patterns in relation to accidents or incidents may not be identified putting people at risk.
Managers are approachable but slow on fixes and still building proper oversight of the home's quality.
The provider needs to continue to develop its quality monitoring system and its approach to governance. Progress had been slow even with the input of several other stakeholders.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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