Working at Avenues South East - 87 Westbrook Avenue

Risks continued to be assessed and well managed without restricting people. Medicines were still managed safely, storage was organised and safe and records were clear and accurate.

Staffing levels remained consistent with enough staff on duty each day and night to meet people's needs. Most staff had worked at the service for some time so they knew people well.

The registered manager kept the staff culture under review by regularly working alongside staff and observing their practice and giving staff feedback.

Activities had been developed since the last inspection including the provision of sensory equipment. Each person had an individual weekly activity plan that included their hobbies and activities.