Working at Avenue House Nursing and Care Home
173-175 Avenue Road, Rushden, NN10 0SN
Operated by Jasmine Healthcare Limited
49 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Staff love the friendly, supportive atmosphere and safety practices are strong, but staffing gets stretched with agency use and supervisions are overdue."
Safety & Risk
7/10
✓
2020 IPC inspection: all staff trained in IPC and PPE, regular COVID testing, enhanced cleaning, clinical lead audits with prompt action, up-to-date policy; per 2018 medicines and recruitment improvements sustained.
Staff Culture
7/10
✓
Per 2018: staff said 'I love working here, everyone is so friendly, there is a nice atmosphere, the manager and the nursing staff are very supportive'.
Staffing Levels
5/10
!
Per 2018: sufficient staff available but mixed resident comments on staff being hard pushed and short at times, agency nurses booked three shifts per week on average.
Training & Dev
5/10
!
Per 2018: induction and mandatory training such as manual handling, infection control and safeguarding regularly refreshed, but some supervision and appraisal meetings overdue.
Management
6/10
✓
Per 2018 comprehensive inspection: registered manager approachable with open door policy, staff feedback positive on supportive leadership and atmosphere.
Programmes
6/10
✓
Per 2018: dedicated activities person provides art and craft, trivia quizzes, pet dog therapy every 3-4 weeks, sensory hand massage, exercise sessions and seasonal events.
Points to consider
Staffing is adequate but residents say staff get rushed putting people to bed and agency nurses cover about three shifts a week.
One person said, 'The staff are hard pushed getting us to bed at night, sometimes they are too busy.' ... agency nurses were booked to work on average three shifts per week
Only standard training like manual handling and safeguarding, and not all staff get regular one-on-one check-ins with managers.
Records showed that scheduled supervision and appraisal meetings had taken place, but some meetings were overdue.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews