Working at Avenue House - Bristol

There were effective systems, processes and practices to make sure people were protected from abuse and neglect. Staff demonstrated an understanding of safeguarding and understood their responsibility to report any concerns.

Staff spoke positively about their colleagues and the supportive working environment. Comments from staff included, 'We work well as a team, it’s relaxed. All the staff get on well and we help each other'.

The registered manager is very approachable. The managers maintained a visible presence within the service and were able to monitor interactions between people and staff.

People had access to activities and the local community... There were well established links with local faith groups, a nursery and other community resources. Group activities were well attended.