Last updated: 9 February 2026
"Staff enjoy a family-like culture and strong safety practices, although staffing sometimes relies on other homes and activities are basic."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, promoting hygiene practices, and making sure infection outbreaks can be effectively prevented or managed. (2021 IPC inspection)
One relative told us, 'I can't fault them, it feels like a family unit.' Staff said, 'I feel supported, always someone on call' and 'Different working here. People are not rushed, and I don't feel rushed myself.' (per 2019 comprehensive inspection)
There was sufficient staff on duty to meet the needs of people living at the service. Any shortfalls due to sickness were covered in-house or staff from the company's other services assisted. (per 2019 comprehensive inspection)
Staff received a comprehensive induction, training and supervision... staff undertook training in learning disabilities awareness, dementia awareness, risk management and behaviour management... all staff received [positive behaviour support] training. (per 2019 comprehensive inspection)
Staff told us they felt supported and that the registered manager was approachable. (per 2019 comprehensive inspection)
Each person had an activities programme based on their areas of interest and ability. On the day... people undertook different activities including shopping, attending a place of education and bowling... social groups... arts and craft evenings. (per 2019 comprehensive inspection)
Boss is approachable and staff feel supported but nothing exceptional like hands-on leadership or innovation.
Staff told us they felt supported and that the registered manager was approachable. The management team were compassionate and knowledgeable.
Staff numbers are enough but sickness means bringing in workers from other company homes sometimes.
any shortfalls due to sickness were covered in-house or staff from the company's other services assisted.
No activities coordinator or specialist programmes so the job mixes care with basic outings like shopping and bowling.
Each person had an activities programme based on their areas of interest and ability including shopping, attending a place of education and bowling.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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