Working at Aveland Court Care Home
Aveland Road, Torquay, TQ1 3PT
Operated by Bliss Care Torquay Limited
30 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel well supported by management, valued with high morale and good training, but medicines guidance issues need improvement."
Safety & Risk
6/10
✓
Improvements were needed in relation to 'as and when' medicines guidance and the recording of medicines delivered through patches. We made a recommendation about this
Staff Culture
8/10
✓
Staff told us they felt motivated and valued in their roles, and that staff morale was high. One member of staff told us, 'It's the best it has been here. Things are getting done and everyone is happy'
Staffing Levels
6/10
✓
People told us there were enough staff on duty to meet their needs. We observed a good staff presence and people did not have to wait long for assistance
Training & Dev
7/10
✓
Staff received training relevant to the people they supported... Staff were also supported by the provider to complete external health and social care qualifications
Management
7/10
✓
Staff told us they felt well supported by the management team and they felt able to speak with them when they needed to. One staff member told us, 'I can always go to them [managers], and they will sort things out'
Programmes
6/10
✓
The provider had employed a full-time activities co-ordinator... activities such as exercise, arts and crafts, cooking, singing, music, visiting entertainers, fitness specialist providing passive exercise and therapy pet visits
Points to consider
Staffing levels are enough to meet needs with good presence on shifts, but no details on agency use or long-term staff retention
People told us there were enough staff on duty to meet their needs. We observed a good staff presence
Activities coordinator runs regular events like arts, crafts, pet therapy and outings, but no specialist or innovative programmes mentioned
The provider had employed a full-time activities co-ordinator who was very passionate... tailored activities... exercise, arts and crafts, cooking, singing, music, visiting entertainers, fitness specialist, therapy pet visits
Some gaps in medication instructions for pain relief and skin patch placement, though fixed right after the inspection
Improvements were needed in relation to 'as and when' medicines guidance and the recording of medicines delivered through patches
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews