Working at Avebury House
11 Canal Way, Devizes, SN10 2UB
Operated by Coate Water Care Company Limited
30 bedsNursing homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"A stable team of nurses and care staff with no agency use and a supportive culture, but no permanent manager and safety risks like choking hold it back."
Safety & Risk
4/10
!
risks to people were not always clear and risk management plans were not always proactive in managing risks. We were not assured people were adequately protected from the risk of choking and fire at the time we inspected.
Staff Culture
6/10
✓
Staff felt supported by the current management structure. Staff told us there was a good team of staff and that they appreciated the open and supportive approach of the new management team.
Staffing Levels
7/10
✓
the provider told us they had been successful with recruiting a full team of nurses and care staff and had not needed to use agency care staff for several months prior to our inspection. People told us how the care had improved with a consistent team of staff.
Training & Dev
4/10
!
Staff received training, however there was a lack of training specific to individual needs. For example, the service supports people with complex specific health conditions. There was no training or guidance in place for staff to support people with these specific conditions.
Management
3/10
✕
The service did not have a registered manager at the time of inspection but was recruiting someone for this position; there was an interim manager in post whilst recruitment took place.
Programmes
5/10
!
People told us there were activities available... The activity co-ordinator told us not many people could engage in group activities... so the activity co-ordinator facilitated 1:1 sessions with people. At the time of our inspection the provider was in the process of recruiting a second activities coordinator.
Points to consider
No permanent manager in place, just an interim one while they recruit.
The service did not have a registered manager at the time of inspection but was recruiting someone for this position; there was an interim manager in post whilst recruitment took place.
No specialist training for specific health conditions like mental health.
there was a lack of training specific to individual needs such as training for specific health conditions. The provider had identified condition specific training as needed across the whole of the company.
Safety risks like choking and fire not fully managed at time of inspection.
We were not assured people were adequately protected from the risk of choking and fire at the time we inspected, however measures have now been put in place to mitigate these risks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews