Last updated: 9 February 2026
"Supportive management and stable staffing without agency use foster good teamwork, but training and activities lack specialist programmes."
People were protected from the risk of avoidable harm, and people told us they felt safe. Comments from people included, 'I feel safe; I have had no falls', and 'I feel safe.'
Staff told us they worked together as a team and spoke positively about the registered manager. Comments from staff included, 'Our team give people good care and we have good teamwork'
The registered manager was proud not to have used agency staff since the previous year, and did not admit people if their needs could not be met by the existing staff team
Staff received training relevant to their roles and to the people they supported. Training records we reviewed included manual handling, dementia awareness, diabetes and fire safety
Staff told us they worked together as a team and spoke positively about the registered manager. Comments from staff included, '[Registered manager's name] took over, this home has a totally different feel. [Registered manager] is very supportive; a good manager and well respected'
Per 2019 comprehensive inspection: The service employed activities co-ordinators and regular activities included singing, exercises, seasonal crafts, multi-sensory activities, visiting entertainers and trips and outings
Staff get standard training like manual handling and dementia awareness, but no specialist courses or funded qualifications
Staff received training relevant to their roles and to the people they supported. Training records we reviewed included manual handling, dementia awareness, diabetes and fire safety
There is an activities coordinator running regular events like singing, crafts and outings, but no specialist programmes or innovative approaches
Per 2019 comprehensive inspection: The service employed activities co-ordinators and regular activities included singing, exercises, seasonal crafts, multi-sensory activities, visiting entertainers and trips and outings
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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