Working at Avalon Nursing Home
3-5, Eastbourne, BN22 9PR
Operated by Elderly Care Home Limited
38 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.0/10
Key Finding
"Staff feel supported in a positive team culture with varied activities, but stretched staffing relying on agency workers and poor record keeping need improvement."
Safety & Risk
6/10
✓
There were gaps in people's medication administration records (MAR)... Staff were not always following the organisational policy regarding medicine administration... Oral hygiene was not being undertaken in a consistent way.
Staff Culture
6/10
✓
Staff talked positively of the service. Comments included, 'We work as team, all staff are very supportive and knowledge,' 'Very good to work here,' 'We feel supported, the manager works with us'
Staffing Levels
4/10
!
from using the Short Observational Framework Tool (SOFI) whilst in the service, there were times when staffing levels were stretched... regular agency staff booked.
Training & Dev
5/10
!
Per 2020 comprehensive inspection: On-going training was completed by staff in a variety of subjects... The training plan first provided had not been updated to reflect people's training... staff supervisions were behind.
Management
4/10
!
The service was not always well-led... further improvements to record keeping, including care plans, needed to be completed, fully implemented and embedded into everyday practice.
Programmes
6/10
✓
Per 2020 comprehensive inspection: The planned activity programme was varied and included quizzes, music exercise classes, art and crafts, pet therapy and one to ones... interactive 'magic table'
Points to consider
Management has concerns with oversight like incomplete records and care plans, so support is not always reliable.
further improvements to record keeping, including care plans, needed to be completed, fully implemented and embedded into everyday practice.
Staff numbers get stretched at busy times like mornings, and they rely on agency workers to cover.
there were times when staffing levels were stretched and resulted in people receiving inconsistent assistance with drinks at times, the morning specifically was noted... regular agency staff booked.
Only standard training with some gaps in records and supervisions behind schedule.
Per 2020: The training plan first provided had not been updated to reflect people's training... staff supervisions were behind and this was being rectified.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews