Working at Avalon House
48 Sherbourne Road, Birmingham, B27 6EA
Operated by Aspects Care Homes Ltd
10 bedsResidential homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.4/10
Key Finding
"Staff feel supported with sufficient staffing and good training, but no registered manager and missing risk plans weaken oversight."
Safety & Risk
3/10
✕
Care plans and risk assessments were not in place to mitigate all of peoples known risks
Staff Culture
6/10
✓
Staff felt supported in their roles and one staff member told us, '[name] is a good manager if I need anything I don't need to make an appointment to see her, you just knock the door it's always open'
Staffing Levels
5/10
!
Staff informed us there were sufficient staffing levels at the service based on the number of people living there currently
Training & Dev
5/10
!
Staff informed us that they had an induction when they first started working at the service and felt the training they received had equipped them for the role
Management
2/10
✕
At the time of the inspection the service did not have a manager registered with the Care Quality Commission
Programmes
4/10
!
People had been supported to participate in activities that were of interest to them. This had been implemented gradually with staff support
Points to consider
No permanent manager in place during the inspection, leading to weak oversight.
At the time of the inspection the service did not have a manager registered with the Care Quality Commission
Risk plans missing for some known risks and medication record errors found.
Care plans and risk assessments were not in place to mitigate all of peoples known risks
Recruitment checks incomplete with missing references in staff files.
We checked three staff files to see the process around staff recruitment and noted that some references were missing from these files
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews