Working at Avalon
Longhouse Road, Grays, RM16 4QP
Operated by Peabody Trust
8 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"A caring culture with passionate staff and enough people on shift, but agency staff need extra induction and training is only standard."
Safety & Risk
6/10
✓
All known and expected risks in the service had been identified and mitigated. Positive risk taking was also supported within the service.
Staff Culture
7/10
✓
The culture of the service was caring, and staff were passionate and motivated about supporting people. One member of staff told us, 'The culture here isn't limited...'
Staffing Levels
6/10
✓
Observations and rotas showed there were enough staff to meet people's needs. Relatives and staff also confirmed this when we spoke with them.
Training & Dev
6/10
✓
Staff had the training they needed to support people's individual needs. One member of staff told us, 'I do feel we have the right training and I am quite confident...'
Management
6/10
✓
Relatives and professionals made positive comments about the management team at the service.
Programmes
6/10
✓
People could take part in a range of activities internal and external to the service which promoted their wellbeing.
Points to consider
Staffing is adequate but agency staff are used sometimes and need extra induction.
Agency and bank staff also had an induction into the service, giving them an overview of each person and their needs, likes and dislikes.
Only standard training like safeguarding and medicines, no specialist courses or funded qualifications.
Training was completed via face to face and e learning. This included safeguarding, medicines and MCA DoLs.
No dedicated activities coordinator or specialist programmes, just basic internal and external activities.
People could take part in a range of activities internal and external to the service which promoted their wellbeing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews