Working at Avalon Cypress Road
46 Cypress Road, Normanton, WF6 1LL
Operated by Avalon Group (Social Care)
4 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Staff praise the supportive manager and safety practices are strong, but activities are basic without a coordinator and staffing gaps remain."
Safety & Risk
7/10
✓
All accidents and incidents were reviewed by the registered manager and had recorded actions taken to improve practice, if necessary. Lessons learnt were shared with staff during staff meetings.
Staff Culture
6/10
✓
Feedback from people, relatives and staff was mostly positive about the care received. The management team and staff said the culture had improved.
Staffing Levels
5/10
!
People and relatives spoke positively about the staff team and said there was enough staff to provide safe care.
Training & Dev
5/10
!
Staff had received appropriate training, knew people well and supported them in line with their preferences.
Management
7/10
✓
Staff spoke positively about the registered manager and regional support team. One staff member said, 'I have a lot of respect for [registered manager], [registered manager] is brilliant, very approachable and supportive'.
Programmes
4/10
!
We have had coffee mornings and they listen to my suggestions. For example, they got some more sensory equipment.
Points to consider
Just basic things like sensory equipment and coffee mornings, no activities coordinator or varied programme so mostly routine care.
they got some more sensory equipment
Enough staff for safe care but manager still hiring to fill gaps and more drivers needed.
The registered manager was actively recruiting to fill any existing gaps and was looking to recruit more drivers
Staff get the basic training they need but no specialist courses or funded qualifications mentioned.
Staff had received appropriate training
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews