Working at Avalon Care Home

Enough staff for basic care but lots of agency workers and not enough for outings sometimes.

some people we spoke with fed back there was a lot of agency use and not always enough staff for activities.

Only standard training with some gaps for new staff, no specialist courses or funded qualifications.

most staff had been trained, however there were some gaps in staff training records. This was due to new staff starting.

Basic outings like bingo that often get cancelled due to staff shortages, no activities coordinator.

We go out to bingo and other stuff but it gets cancelled if there's no staff.