Working at Avalon
Spring Lane, Colchester, CO7 9QD
Operated by Maison Care Ltd
4 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff praised the supportive manager and positive team culture with strong training, but adequate staffing without low turnover details and basic community activities hold it back."
Safety & Risk
7/10
✓
Staff had received training and understood what steps they should take to identify and protect people from the risk of abuse. Incidents and accidents were monitored to identify any trends.
Staff Culture
8/10
✓
One member of staff told us, 'We work in a supportive team. The focus is on person centred, positive care. It is all about the people who live here, and we work well together as a team.'
Staffing Levels
6/10
✓
At the time of our inspection, there were enough sufficient numbers of suitable staff available to keep people safe, and meet their individual needs.
Training & Dev
8/10
✓
Staff had received training in line with recommended best practice guidance, to ensure they had the skills and experience to support people diagnosed with autism and epilepsy. Staff were trained in positive behaviour support.
Management
8/10
✓
Staff were positive about the registered manager. One told us, 'This is the best place I have ever worked. The manager is the most supportive manager I have ever had. He is always there for you.'
Programmes
6/10
✓
There was access to a range of community activities such as; bowling, college, shopping, meals out, swimming and discos.
Points to consider
Staffing is adequate for one-to-one support but nothing special, with no details on low staff turnover or avoiding agency workers.
there were enough sufficient numbers of suitable staff available to keep people safe, and meet their individual needs.
Varied outings like bowling and swimming but no dedicated activities coordinator or specialist programmes to enrich the role.
There was access to a range of community activities such as; bowling, college, shopping, meals out, swimming and discos.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews