Last updated: 9 February 2026
"Approachable managers lead by example with a strong team culture and safety focus, although staffing lacks retention details and activities miss specialist programmes."
The registered manager had registered for whole home testing to ensure people and staff were tested regularly, even if they showed no symptoms. (2020 targeted inspection)
Staff told us that they worked well as a team, one person said, 'We look after them as if they are our own mums'. (Per 2020 comprehensive inspection)
Staff were employed in sufficient numbers to meet the needs of those living in the home. (Per 2020 comprehensive inspection)
The service employed an external training officer to deliver training to staff and support in obtaining formal qualifications. (Per 2020 comprehensive inspection)
Staff told us that the managers and owners of the home were approachable and led the service by example. (Per 2020 comprehensive inspection)
Community links were evident, Primary schools, students from Liverpool university, and a local regeneration group visited regularly to share experiences and put on plays. (Per 2020 comprehensive inspection)
Staff numbers are enough to get the job done but no details on low staff turnover or agency use.
Staff were employed in sufficient numbers to meet the needs of those living in the home. (Per 2020 comprehensive inspection)
Activities include community visits and group events but no specialist programmes or dedicated coordinator.
Primary schools, students from Liverpool university, and a local regeneration group visited regularly to share experiences and put on plays. (Per 2020 comprehensive inspection)
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp