Working at Autumn Lodge
35-39 Rutland Gardens, Hove, BN3 5PD
Operated by Autumn Lodge Hove Ltd
38 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Approachable management and positive culture with strong safety, although agency staffing and basic training hold it back."
Safety & Risk
8/10
✓
Systems and processes were effective in safeguarding people from abuse. Records showed that the provider had consistently made the local authority aware of safeguarding incidents in line with their safeguarding policies. One relative said, 'They are responsive and open... It's a very open culture.'
Staff Culture
7/10
✓
There was a positive culture at the home that was evident during the inspection. One staff member said, 'They always ask for feedback or suggestions or complaints. Its open enough and supports free speech. People are not worried about saying what they need to.'
Staffing Levels
5/10
!
There were enough staff in place to ensure people remained safe and met their needs. One staff member said, 'The management call for agency if there's not enough permanent staff. I don't feel staff is lacking. They are responsive when people are off sick.'
Training & Dev
5/10
!
Per 2021 comprehensive inspection: Staff had extra training in the care of people living with dementia. A member of staff told us, 'There's loads of training and if I want any extra training I can ask.' Despite the impact of the pandemic... 'we are catching up with training now since COVID-19.'
Management
7/10
✓
The registered manager was visible in the service, approachable and took a genuine interest in the feedback from people, staff, family and other professionals. One staff member said, 'She is really good and always there during the handover. She always talks to the staff if there are any concerns. She is good communicator and very approachable.'
Programmes
5/10
!
Per 2021 comprehensive inspection: Staff had organised activities for people. We saw staff and people singing together... weekly bicycle 'rickshaw' trips... four large events each year... Vintage Tea Party, a Wild West BBQ, a Medieval Harvest Festival and a Hollywood themed Christmas Party.
Points to consider
Staffing is adequate but they use agency when permanent staff are off sick and ask others to cover extra shifts.
One staff member said, 'The management call for agency if there's not enough permanent staff... They are responsive when people are off sick.' Another staff member said, 'We get messages to see if we can cover shifts sometimes. Staff are usually happy to do it.'
Only standard training like dementia care and medicines with no specialist qualifications or career paths funded.
Per 2021 comprehensive inspection: Staff received ongoing training in issues such as dementia awareness, and advanced skills... 'I do feel well-trained, we are catching up with training now since COVID-19.'
No activities coordinator or specialist programmes so the job is mostly routine personal care.
Per 2021 comprehensive inspection: During the COVID-19 pandemic activities outside of the home had been reduced. Staff had organised activities... but entertainers... restricted.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews