Last updated: 9 February 2026
"Supportive management and strong staff retention create a positive team culture, but basic activities and tight staffing hold it back."
Staff had received training around safeguarding and were confident to raise any concerns. The administration and management of medicines was safe. Detailed records were kept for incidents and accidents at the home. These were analysed each month.
Staff described working in the home as 'home from home.' One member of staff said, 'We are a team, most of us have been here for years.'
There were sufficient numbers of staff working at Autumn Leaves. We found that the home had very little staff turnover and that the majority of staff had been employed for a number of years.
Staff had received training appropriate to their role. Records confirmed regular supervisions and annual appraisals were carried out.
Staff told us the management team was supportive and approachable. One staff member said, 'it is pretty good if you need help and support there is always someone available.'
Activities included attending the local day/social centre, music sessions, singsongs and parties to mark a celebration or significant event in someone's life.
Just basic activities like music sessions, sing-alongs, parties, and day centre trips, no dedicated coordinator or specialist programmes to vary the role.
Activities included attending the local day/social centre, music sessions, singsongs and parties to mark a celebration or significant event in someone's life.
Only standard training suitable for the job, no specialist courses, funded qualifications, or career development mentioned.
Staff had received training appropriate to their role.
Staff numbers are sufficient but tight with two carers on day shifts and manager pitching in to help.
two staff covered the day shift with one person on waking night watch and one person sleeping in the home on call. During the day the manager also assisted people.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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