Working at Autumn Leaf House
38 Chester Road, Solihull, B36 9BX
Operated by Parkcare Homes (No.2) Limited
8 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Good training and positive team culture, but safety risks from staff not wearing masks properly and limited activities hold it back."
Safety & Risk
4/10
!
We were not assured the provider was using PPE effectively and safely. Two staff members were not wearing their face masks as required, poor practice had placed people at risk.
Staff Culture
6/10
✓
Staff spoke positively about the culture of the service and morale. One staff member commented, 'Morale is really good, everyone is really supportive and helpful. We achieve it through team work.'
Staffing Levels
5/10
!
Enough staff were on duty to provide the care and support people needed. Vacancies were covered by consistent agency staff members as a temporary measure.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff received ongoing training including PROACT-SCIPr which gave them skills to support people safely.
Management
6/10
✓
The registered manager demonstrated a good understanding of their role and regulatory requirements. They spent time talking to people and observed staff practice.
Programmes
4/10
!
People followed their interests: one went shopping, another listened to music, others went on a day trip to the seaside.
Points to consider
Staff sometimes did not wear masks properly, risking infections for residents and colleagues.
During our visit two staff members were not wearing their faces masks as required. One staff member was observed to not be wearing a mask and another staff member was observed to be wearing their face mask below their nose on several occasions. Whist the registered manager took immediate action to address this issue the poor practice of staff had placed people at risk.
Vacancies mean relying on agency staff to cover shifts, even if they know residents well.
The registered manager was open and honest about the recruitment challenges the service faced... As a temporary measure, vacancies were covered by consistent agency staff members.
No activities coordinator or structured programme, so days are mostly routine care with basic outings like shopping or seaside trips.
One person went shopping, another listened to music and others went on a day trip to the seaside.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews