Working at Autumn House Residential Home

Recruitment checks on some staff missed full work history and past conduct with vulnerable people, so not fully sure they are all suitable.

Some staff’s employment histories were incomplete, and some staff did not have all their previous conduct checked, where they had previously worked with vulnerable people.

No activities coordinator or programme yet, so the role is mostly routine personal care.

People did not have the opportunity to participate in their hobbies and interests. The home manager was aware of this; an activities co-ordinator had been recruited and was due to commence their employment.

Unsafe medicine handling like missing allergy details and poor plans for as-needed meds and creams.

People continued to be at risk of accidentally being administered medicines they had an allergy to, as their allergy information was not consistently recorded across their records. Written guidance to support staff administer when required and or variable dose medicines was not always personalised... The administration of creams as part of personal care was recorded as completed task... but care plans failed to provide robust information.