Last updated: 10 February 2026
"Staff get strong training and feel supported in a warm atmosphere, but basic activities without a regular programme hold it back."
Safeguarding training and reporting systems; medicines administered safely with guidance and storage checks; learning from incidents via care plan reviews.
Staff feel supported, management listens to suggestions; warm and friendly atmosphere per residents and relatives.
Sufficient suitably skilled staff using dependency tool; staff felt they had enough time to support people effectively.
Staff supported to university for nursing associate course; regular training updates, inductions, and competency assessments.
Registered manager approachable and developed a learning culture; staff have regular supervision and discuss training needs with management team.
Different activities available including local college visit for hand massage and manicures.
Just basic activities like a college visit for manicures mentioned, no regular programme or coordinator so the job is mostly routine personal care.
We saw there was a group activity taking place on the day of the inspection. A local college had come in to give people hand massage and manicures.
Staffing is adequate to meet needs but no details on low staff turnover or minimal agency use to make workloads really light.
People were supported by sufficient suitably skilled staff... staff confirmed they felt they had enough time to support people effectively.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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