Last updated: 9 February 2026
"A supportive culture with approachable management and strong safety systems, but limited activities and no stable team hold it back."
Systems were in place to protect people from the risk of abuse... Medicines were managed safely... robust system... electronic medicine live dashboard
Staff felt supported and empowered by the registered manager... 'It is nice to feel supported', 'I have a really good manager who is very supportive and approachable'
There were enough staff to support people safely and people's needs were met... we observed staff attending to people promptly
Staff received regular training and were competent... 'We get enough training and if we request further training, we get it'
The registered manager promoted a person-centred, open culture... Staff felt supported... 'The manager here is really approachable, I love it here, it's like a little family'
Regular outings were arranged for people, for example, shopping and theatre trips
No activities coordinator or in-house creative programmes mentioned, just regular outings, so most shifts are routine personal care.
Regular outings were arranged for people, for example, shopping and theatre trips
Staffing is adequate to meet needs safely, but no details on stable team or minimal agency use.
There were enough staff to support people safely and people's needs were met
Only standard regular training with support if requested, no specialist courses or funded career paths.
'We get enough training and if we request further training, we get it. If you want to progress in the role, [management] support you'
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp