Last updated: 10 February 2026
"Staff feel well supported by management with sufficient staffing and positive culture, but unstructured activities and basic training hold it back."
Staff were clear about their responsibilities for safeguarding people from the risk of abuse. Risks were identified, assessed and recorded in people's care plans. Medicines were managed safely.
We observed positive, friendly interactions between people and staff. Staff we spoke with told us that they felt well supported. The registered manager adopted an open and honest approach.
There were sufficient staff to meet people's needs and to enable them to engage with activities, access the community. People living in the home were supported on a one to one basis. The provider used their own bank staff if additional staffing was needed due to absences.
Staff completed an induction and training to help them effectively meet people's needs. Training was regularly updated. Staff received regular supervision.
The registered manager frequently met with people and their families. This helped them maintain a good overview of the service. Staff we spoke with told us that they felt well supported.
Staff supported people to engage with activities, access the community and to live their lives as independently as possible. Care plans contained details of people's interests and activities were planned based on this.
No activities coordinator or structured programme, so the role is mostly routine care plus basic community outings.
There were sufficient staff to meet people's needs and to enable them to engage with activities, access the community and to live their lives as independently as possible.
Only standard induction, mandatory training and supervisions, no specialist courses or funded qualifications.
Staff completed an induction and training to help them effectively meet people's needs. Training was regularly updated. Staff received regular supervision.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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