Last updated: 9 February 2026
"Staff feel supported by approachable managers in an excellent team culture with specialised training, although they occasionally use regular agency staff for sickness."
Effective systems to protect from abuse; staff good understanding of safeguarding, MCA/DoLS; detailed risk assessments promoting independence; notifications submitted appropriately.
One member of staff said 'Our team is excellent, we support each other every day'; staff received regular supervision and felt supported by management. Per 2017: 'The atmosphere in the house is absolutely fantastic – we are a great team'.
Staff told us 'We’re fully staffed now, but we occasionally use agency staff for sickness, but we use regular agency'; enough staff deployed to keep people safe and meet their needs.
Staff were suitably trained and had their competencies assessed regularly; received supervision for personal development; specific training for autistic people and learning disabilities. Per 2017: wide specialised training including Autism Awareness, Positive Behaviour Support, NVQ opportunities.
Per 2017 comprehensive inspection: Staff spoke highly of the support they received from the registered manager and owners; 'Managers are extremely approachable' and staff felt part of an open and empowering culture.
Staff taught person to use iron, out every day in community; supported chosen leisure activities, day trips, hobbies. Per 2017: Emotional support sessions, social stories, personalised timetables, conservation activities, rambling group, pub nights.
Staffing levels are good but they occasionally use regular agency staff when someone is off sick.
We’re fully staffed now, but we occasionally use agency staff for sickness, but we use regular agency.
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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