Last updated: 9 February 2026
"Supportive management and low staff turnover build a stable team, although activities lack a dedicated coordinator and specialist programmes."
People were protected from the risks of harm... Staff had a good understanding of how to make sure people were protected... People were supported to receive their medicines safely. A monthly audit was carried out.
A staff member said, 'I wouldn't wait for supervision if I had a problem though, we can phone or email. She is always available, we all get on really great.' Staff told us their views were listened to.
Staff turnover was low... There were enough staff to ensure people's needs could be met. People were funded to receive varying levels of staff support... clearly demonstrated through rotas and daily records.
Staff received training that helped them to deliver the care... specialist training in autism and positive behavioural support... They attended regular supervision meetings.
The registered manager had very good oversight of the service... Staff told us they were very well supported by the registered manager. A staff member told us the registered manager, 'Knows the way we work. We can turn to her if we have a problem.'
Staff supported people to take part in choosing activities... fitness/dancing class... regular opportunities to use cafes and restaurants and the organisations 'Trip club' ensured people had regular outings.
No dedicated activities coordinator or specialist therapeutic programmes, so the role involves mostly supporting basic outings and classes alongside routine care.
Staff supported people to take part in choosing activities to meet their individual needs and wishes. Two people loved to attend a fitness/dancing class... the organisations 'Trip club' ensured people had regular outings to places of interest to them.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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