Last updated: 9 February 2026
"Staff feel well supported by the manager with specialist training and a positive no-blame culture, although activities lack structure and focus on basic outings."
Staff had a good understanding of how to make sure people were protected from harm or abuse. There were good procedures to ensure medicines were correctly ordered, stored, administered and recorded.
A staff member told us they were, '100% supported, (manager) has vast experience. I can go to her with anything and always feel really supported. I like that we have a no blame policy.'
There were enough staff working in the home to support people and provide the care they needed. Staff told us the staff levels were set in line with people's needs and if necessary increased.
Staff received training that helped them to deliver the care and support people needed. This included specialist training in autism and positive behavioural support to meet people's complex needs.
Staff told us they were very well supported by the registered manager. A staff member told us, '(Manager) has a genuine concern for the wellbeing of people and staff.'
People were supported to maintain their own interests and friendships. They attended work placements independently and where appropriate, staff supported people to take part in activities of their choice to meet their individual needs and wishes. This included shopping trips, trips to theatre and pub, and trips to places of interest.
No structured activities programme or coordinator, so the role is mostly routine personal care and supporting residents' own basic outings like shopping or trips to the pub.
staff supported people to take part in activities of their choice to meet their individual needs and wishes. This included shopping trips, trips to theatre and pub, and trips to places of interest.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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