Working at Austin Rose Care Home

Risks to people's health and well-being were managed safely. Detailed care plans and risk assessments were in place for people to guide staff on how to reduce risks associated with their care.

Staff told us the management structure in the home was clear and they knew who to go to for advice or support.

Staff were sufficiently trained. Staff completed a wide range of training including but not limited to dementia care, person centred care and mental capacity.

The registered manager was aware staff felt there were not enough staff on duty each day. We saw team meeting minutes where staff were given the opportunity to discuss their views on the subject and were listened to.

The provider had employed an activity coordinator to facilitate meaningful activities with people. We saw a daily activity timetable was on display encompassing a wide range of activities for people to participate in.