Working at Austenwood

Staff had a good understanding of safeguarding matters and knew how to report any concerns. People's medicines were managed appropriately and people received their medicines as prescribed

Staff were very enthusiastic about working at the service... 'I love working here, we have really good relationships with the residents', 'we're like a family'

Staff received relevant training that allowed them to perform well... additional clinical training. This included, pressure ulcer prevention, wound care management, catheterisation

Staff told us they felt well supported and praised the registered manager and the senior team. Comments included, 'Culture is encouraged by managers and directors, the director knows all people's names'

exceptional activities provision... project called 'A Taste of My Life'... monthly, themed parties... community links such as visiting Brownies