Working at Aurora Orchard Manor Transition Service

Risks were assessed and managed exceptionally well so that young people were enabled to do risky things safely. Staff demonstrated that they were completely confident to recognise and report.

The culture of the home was exceptionally open, inclusive and caring. Staff felt fully supported by the management team and had numerous opportunities to put forward their views.

There was a high level and good skill mix of staff on duty. This meant that each young person had at least one-to-one support... low turnover, which is unusual for [a care setting].

Staff received a wide range of training, delivered in creative ways... The home had a qualification framework in place, which staff were encouraged to progress through.

The registered manager provided strong leadership and led by example. The management team were visible, approachable and knew each young person well.

An exceptionally wide and creative range of activities, outings and events were arranged... rebound therapy, social enterprise up and running.