Working at Aurem Care (The Red House)

Per 2019 comprehensive inspection: Staff had skills in managing and reducing risk whilst promoting people to lead fulfilling lives... positive risk taking... behaviours being reduced or ceasing altogether.

Per 2019 comprehensive inspection: Staff felt valued and enjoyed working at the service... It's like a big family here.

Per 2019 comprehensive inspection: There was a very low turnover of staff... Staff worked in an unhurried way and responded to people's individual needs at a time and pace convenient for the person.

Per 2019 comprehensive inspection: The registered manager promoted the use of champions to upskill staff... for areas such as dementia, dignity and moving and handling. Champions shared their learning.

Per 2019 comprehensive inspection: The registered manager's office was in the reception area, so she was always available and visible... continued to work at the home during some weekends as a nurse to lead by example.

Per 2019 comprehensive inspection: Vibrant activities programme... themed days such as 'A Dinner Cruise with the Captain on the RMS Titanic', The Royal Wedding, The Great Gatsby... based on each resident's life story.