Working at Aurem Care (Glebe House)
Glebe House, Church Lane, Caterham, CR3 5AL
Operated by Glebe Care Ltd
43 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive management, high staff morale, good training and excellent safety, but adequate staffing without retention details and basic activities."
Safety & Risk
8/10
✓
2020: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... infection prevention policy up to date.' Per 2017: Effective safeguarding and safe medicines management with audits.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: 'Staff morale was high and staff worked well together as a team. Staff told us they felt valued.'
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: 'There were enough staff at the service to support people's needs.' Staff said they were not rushed.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff had mandatory training and clinical updates including wound care, catheter care; regular supervisions and annual appraisals.
Management
7/10
✓
Per 2017 comprehensive inspection: '(The manager) is easy to talk to. She has an open door policy. She gives us all that we need.' Staff felt listened to and management supportive.
Programmes
6/10
✓
Per 2017 comprehensive inspection: Programme included music, entertainers, film club, reminiscence, exercises, games, quizzes, pampering; activities lady did room visits.
Points to consider
Staffing levels meet needs but nothing special, no info on agency use or staff retention to show stable teams.
Per 2017 comprehensive inspection: 'There were enough staff at the service to support people's needs.'
Activities are regular with variety like quizzes and music but no specialist programmes or creative innovations.
Per 2017 comprehensive inspection: 'programme of activities... music, entertainers, film club, reminiscence, hand and chair exercises, games, quizzes and pampering sessions.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews