Working at Augustus Court
Church Gardens, Leeds, LS25 1HG
Operated by HC-One Limited
58 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.7/10
Key Finding
"Good staff training, positive culture and enjoyable activities, but no registered manager and poor safety practices like unmanaged risks held it back."
Safety & Risk
3/10
✕
Risks to people were not always identified, assessed or mitigated. Safe infection control practices were not always followed... Incidents were not always being recorded and reported. This was a breach of regulation 12.
Staff Culture
6/10
✓
Staff spoke positively about the improvements the manager had made since starting and said communication had already improved.
Staffing Levels
5/10
!
The provider ensured there were sufficient numbers of suitable staff. Dependency calculators showed staffing was above recommended levels.
Training & Dev
6/10
✓
Records showed the majority of staff were up to date with training and receiving supervision.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager started on the first day of the inspection.
Programmes
6/10
✓
Wellbeing co-ordinators facilitated a variety of activities which people said they enjoyed. One person told us, 'There are loads [of activities] every day. They had a gentleman singer, keep fit classes and quizzes.'
Points to consider
No permanent manager in place when inspectors arrived, even though a new one started that day.
At the time of our inspection there was not a registered manager in post. A new manager started on the first day of the inspection.
Risks like falls and infections not always properly assessed or managed, and gaps in accident records.
Risks to people were not always identified, assessed or mitigated... Incidents were not always being recorded and reported. This was a breach of regulation 12.
Staffing is adequate but communal areas often left unattended and some residents say not enough staff at weekends.
We saw communal areas were frequently left unattended... Comments included, 'At the weekend they take a bit longer to come' and 'Staff are very good but there's not enough of them.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews