Last updated: 9 February 2026
"Supportive management, positive staff culture, specialist training and innovative activities, although COVID staff pressures needed mitigation measures."
2022 IPC inspection assured effective infection prevention, PPE use, testing and outbreak management; per 2018: good safeguarding knowledge, safe medicines with competency checks, audited incidents reducing falls.
Per 2018 comprehensive inspection: 'Staff morale is good, we support each other and work well together. I love my job, it is so rewarding. The residents are lovely.'
Per 2018 comprehensive inspection: 'There continued to be sufficient numbers of staff to meet people's needs... there are enough staff, we are able to talk to people and spend time with them.'
Per 2018 comprehensive inspection: Staff received specialist training on dementia, positive behaviour management and end of life care ('Six Steps' accreditation); regular supervisions; 'My Future' programme supported promotions.
Per 2018 comprehensive inspection: Staff, people and relatives were very complimentary of the manager; 'the registered manager is very supportive and the district manager is always available. I feel respected by the manager.'
Per 2018 comprehensive inspection: National 'Anchor Active' pilot with trained activities champions; intergenerational nursery visits; university student gardening partnerships.
Staff pressures from COVID needed mitigation measures to keep things running smoothly.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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