Working at Aucklands Care
2 Ken Road, Bournemouth, BH6 3ET
Operated by Mrs Lynn Georgina Hart
10 bedsResidential homesHomecare agenciesSupported living
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.7/10
Key Finding
"Staff feel valued by strong management in a proud, supportive culture, but adequate staffing and no dedicated activities coordinator hold it back."
Safety & Risk
9/10
✓
Staff had received appropriate training and knew how to recognise... confident any concerns... Risks to people were assessed and mitigated... learning was shared... 'We worked with health... to reduce sedative medication which reduced the number of falls'.
Staff Culture
9/10
✓
There was a friendly, open, positive, and supportive culture... One person told us, 'It is wonderful here…like a family.' Without exception, staff told us they were proud... 'I'm proud of being part of a great team.'
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs. Comments from people and relatives included, 'Aucklands Care have higher staff levels...'
Training & Dev
8/10
✓
Per 2018 comprehensive inspection: provider ensuring staff were trained to a high standard using a recognised dementia care training package... All staff had attended this four day advanced dementia course... training in safe physical interventions.
Management
8/10
✓
Staff told us the registered manager was always present, and each member of the team felt valued. Comments included: 'The registered manager can't be faulted. I find her to be fair and understanding.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: The home did not have a dedicated activities co-ordinator... activities taking place. These included... hymn singing... art work... other activities, such as 'beach days'... Air Show, local cafe... summer fete.
Points to consider
Staffing is adequate but nothing special, no details on team stability or agency use so shifts might feel stretched at times.
There were enough staff on duty to meet people's needs.
No activities coordinator, so the role is mostly routine care with staff doing basic engagement like outings and singing on top.
Per 2018: The home did not have a dedicated activities co-ordinator. Being a small specialised service, the care staff were expected to engage with people and be involved in activities as part of their general duties.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews