Working at Attlee Court

People told us they felt safe. Risks to people’s care were assessed and appropriate plans put in place. Overall, medicines were well managed, and we did not find any medication errors. Accidents and incidents were being recorded, patterns analysed, and actions taken.

Staff told us the management fostered a positive work environment and supported staff’s wellbeing. There was a positive culture at the service. People, relatives and staff told us they felt confident that if they wanted to raise any issues, they would be listened to.

Managers ensured staff received training and regular supervision to maintain high-quality care. Staff had received additional training from local healthcare professionals around falls prevention and management.

Staff told us they felt well supported by management. The registered manager was responsive to inspection findings and feedback and acted or told us the actions they would take in response to our feedback.

Activity staff encouraged people to stay active with gentle exercises. In one of our visits, we observed a local community group who supported people with learning disabilities develop a singing activity at the home.