Working at Attleborough Grange

Staff sometimes do not follow care plans for risks like choking or seizures, putting safety at risk.

One person had been assessed at high risk of choking and their care plan stated they should be sat upright when eating. During our visit, we saw this person being assisted to eat whilst lying down.

Night shifts could be challenging in an emergency even though daytime staffing is enough.

Although staffing levels had not been increased, a staff member told us it was safe now because, 'We have more competent staff.' Another member of staff told us it could be a challenge if there was an emergency.

Managers' checks miss issues with care plans and medication records.

Improvement was needed in the managerial oversight of important records. Checks of records had not identified when risks were not always managed in line with people's care plans.