Working at Athol House - Care Home Physical Disabilities
138 College Road, London, SE19 1XE
Operated by Leonard Cheshire Disability
21 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management and positive culture make staff feel valued, although limited details on staff retention and basic training are drawbacks."
Safety & Risk
8/10
✓
The provider fully considered risks to people's health and safety and had appropriate risk management guidelines in place to mitigate these. The provider learned lessons when things went wrong. Accidents and incidents were recorded and investigated.
Staff Culture
7/10
✓
The provider promoted a positive culture that achieved good outcomes for people. Staff gave good feedback about the service, the management team as well as their colleagues.
Staffing Levels
6/10
✓
Care staff confirmed there were enough of them on duty to support people. Their comments included 'There are enough staff- yes... I was shocked in a positive way- there are a lot more staff here than I'm used to.'
Training & Dev
6/10
✓
Staff demonstrated a clear understanding of their responsibilities when administering people's medicines. They received annual training and competency checks.
Management
7/10
✓
Staff gave good feedback about the service, the management team as well as their colleagues. 1 staff member told us 'The management are very supportive. We have care workers meetings- every month. If we have an issue we want to raise, we can and they'll deal with it'.
Programmes
6/10
✓
The provider worked with the local community to provide activities for people living at the home. This included, working with a local school, college and music groups.
Points to consider
Staffing is enough for the shifts but no details on staff staying long term or using agency workers.
The provider ensured there were enough suitably qualified staff to provide people with care.
Training covers basics like medicines and learning disabilities with checks but no specialist courses or funded qualifications.
Staff received annual training and competency checks. The provider had acted on this and was now providing appropriate training in [learning disabilities].
Activities include community links and an activities worker but no specialist programmes to add variety to the job.
We spoke with... activities worker... The provider worked with the local community to provide activities... local school, college and music groups.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews