Working at Athlone House Nursing Home
Athlone House, London, W9 2BA
Operated by Sanctuary Care Limited
23 bedsNursing homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Strong leadership, positive staff culture and safe practices, although morning staffing issues sometimes cause long waits for residents."
Safety & Risk
8/10
✓
People were protected from the risk of abuse. Medicines were stored, managed and administered safely. Accidents and incidents were reviewed to see if any lessons could be learnt from them.
Staff Culture
8/10
✓
Staff told us the service was well run... 'The shared responsibilities and how well all staff work with each other to provide care to our residents.'
Staffing Levels
6/10
✓
We saw there were enough qualified and competent staff to safely support people. A few people we spoke with felt that staffing levels were not always appropriate in the mornings.
Training & Dev
7/10
✓
Staff completed a comprehensive induction programme. Staff also completed on-going training and had their competencies assessed on a regular basis.
Management
8/10
✓
People told us the registered manager was approachable and supportive. There was strong and visible leadership and a positive staff culture in the service.
Programmes
7/10
✓
We noted that other regular activities included one-to-one conversations, stories and reminiscing, Namaste, hairdressing and pampering sessions, baking, flower arranging and afternoon teas.
Points to consider
Staffing is adequate overall but some residents report waiting over an hour for help in busy mornings, and agency nurses cover some shifts.
A few people we spoke with felt that staffing levels were not always appropriate in the mornings. One person told us, 'I have been waiting for more than 1 hour... Sometimes it can be longer when I press the button.' We observed the agency nurse administering the lunchtime medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews