Last updated: 9 February 2026
"Staff feel respected and supported by an approachable manager and work well together, although staffing is adequate, training standard and activities basic."
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. People received their medicines safely and as prescribed.
Staff told us they worked well together and felt respected and supported by the registered manager. Staff felt able to raise concerns or suggestions without fear of reprisal.
There were enough staff to support people. Staff were present and provided support and assistance to people when this was needed.
Staff received relevant training to carry out their roles effectively. Records showed... training in various areas including safeguarding adults, moving and handling... Staff received regular supervision and an annual appraisal.
The registered manager was respectful and approachable and took a genuine interest in what people and staff had to say. Staff felt respected and supported by the registered manager.
Staff developed and followed activity programmes... The activities included planned walks, trips to the cinema, swimming and cooking.
Staffing is adequate but nothing special, with no details on retention or agency use.
There were enough staff to support people. Staff were present and provided support and assistance to people when this was needed.
Only standard training like safeguarding and moving people, no specialist courses or funded qualifications.
Records showed... training in various areas including safeguarding adults, moving and handling, fire safety awareness, basic food hygiene, equality and diversity, risk assessment, infection control, diabetes, confidentiality, COVID-19 and nutrition and hydration.
Activities are regular but basic like walks, cinema trips, swimming and cooking, no specialist programmes.
The activities included planned walks, trips to the cinema, swimming and cooking. The activities were decided following discussions with people and were regularly reviewed.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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