Working at Atfield House
St Johns Road, Isleworth, TW7 6UH
Operated by Barchester Healthcare Homes Limited
68 bedsNursing homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Approachable leadership, supportive culture and engaging activities, although shifts get busy at peak times."
Safety & Risk
8/10
✓
The provider had systems and processes to ensure safeguarding concerns were investigated and reported to the appropriate agencies... Medicines were managed and administered safely. Monthly medicines audits had been carried out.
Staff Culture
8/10
✓
Staff felt supported by the registered manger and deputy manager. They told us, 'Our managers are very good listeners, they listen and try to find a solution. We have in the past raised about the need for more staff and staff was increased'
Staffing Levels
7/10
✓
The registered manager told us they had a full staff team and were able to retain staff. They also had enough bank staff to cover permanent staff being off, which meant they did not have to use agency staff.
Training & Dev
7/10
✓
Nurses completed a three month course and the service had end of life care champions to ensure care could be delivered to a high standard. All staff in the home irrespective of their roles have some understanding of end of life care as the service had a 'whole home' webinar for all staff.
Management
8/10
✓
People using the service and staff reported the registered manager was approachable and promoted an open work environment. Clear leadership contributed to people and staff being positive about the management of the home and feeling valued and respected.
Programmes
8/10
✓
Activities such as 'Namaste Care', were organised... The registered manager regularly invited children from a local school to visit. The children engaged in interactive activities with people such as singing, dancing, crafting and storytelling.
Points to consider
Staffing is good with no agency use and enough bank staff for cover, but staff say shifts can get busy at peak times.
A staff member said, 'I think we have enough staff. We can get busy, but we work well together. It gets quieter in the afternoon'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews