Last updated: 10 February 2026
"Supportive management, good training and a stable happy team, but limited activities with no structured programme or coordinator."
Per 2018 comprehensive inspection: 'Medicines were managed and administered safely... effective systems in place to monitor accidents and incidents... safeguarding had been raised appropriately.'
Per 2018 comprehensive inspection: 'Staff told us that they were happy working at the service and that they felt they had a good team... manager is always available and supportive.'
Per 2018 comprehensive inspection: 'There were sufficient staff to meet people's needs... stable workforce that worked well as a team... staff available to spend time with people.'
Per 2018 comprehensive inspection: 'Staff were well trained... recently completed a virtual dementia course... regular staff meetings and supervision with the registered manager.'
Per 2018 comprehensive inspection: 'Staff told us that they felt well supported by the registered manager... the manager is always available and supportive.'
Per 2018 comprehensive inspection: 'People generally did not like to take part in group activities and preferred one to one interactions... manicuring their nails... weekly entertainer... knitting... puzzles.'
No activities coordinator or structured programme, so the job is mostly routine care with basic one-to-one hobbies like manicures, knitting, and music.
The registered manager told us that people generally did not like to take part in group activities and preferred one to one interactions. We saw staff sitting with one person manicuring their nails.
Staffing is adequate and stable now after recent hires, but nothing special like no agency use or unhurried care mentioned.
There were sufficient staff to meet people's needs. Since the registered manager has been in post they have recruited a number of new staff and felt they now had a stable workforce.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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