Working at Astor Lodge
Lamb Street, Cramlington, NE23 6XF
Operated by MMCG (CCH) (2) Limited
29 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Staff feel valued and supported by approachable managers in a positive safety culture, but limited activities and busy staffing lead to waits and less engagement."
Safety & Risk
6/10
✓
The provider had a proactive and positive culture of safety... Any incidents about people's safety were discussed with staff in a timely way, with action taken to mitigate further risks.”
Staff Culture
7/10
✓
Staff spoke positively about working at the service, management and the people they cared for. Staff told us they felt valued and supported by the management team.”
Staffing Levels
5/10
!
mixed feedback about staffing levels and staff deployment. People told us they felt safe with staff support, but not all people and relatives thought there were sufficient staff. For example, there were times people had to wait for their care.”
Training & Dev
5/10
!
Staff feedback and staffing records showed staff received supervision, observations and checks of competency and appraisal to carry out their role safely and effectively.”
Management
6/10
✓
People and staff were complimentary about the management team. Their comments included, “The manager is accessible”, “The managers are approachable, they introduce themselves, they would come if needed.”
Programmes
3/10
✕
improvements were required to staff deployment, activities and entertainment... as staff were busy, people were not always engaged and, if they wished occupied with activities.”
Points to consider
Not much in the way of activities or entertainment so the job is mostly routine personal care with little variety.
improvements were required to staff deployment, activities and entertainment... people were not always engaged and, if they wished occupied with activities
Staff numbers are enough but staff get busy and people sometimes wait for help making shifts stressful.
mixed feedback about staffing levels and staff deployment... there were times people had to wait for their care
Only standard checks and supervision with no specialist training or funded qualifications mentioned.
staff received supervision, observations and checks of competency and appraisal to carry out their role safely and effectively
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews