Working at Astor Court
Lamb Street, Cramlington, NE23 6XF
Operated by MMCG (CCH) (2) Limited
43 bedsNursing homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Strong leadership and a dedicated stable team, but busy staffing and basic training and activities hold it back."
Safety & Risk
6/10
✓
Medicines were generally well managed. We gave feedback on procedures regarding homely medicines, creams and storage which was addressed by the provider.
Staff Culture
6/10
✓
Staff told us they were well led and worked with a dedicated team.
Staffing Levels
5/10
!
There was enough staff to meet people’s needs and protect them from harm. Staff were busy, but did not appear to be ‘hurried’ and were able to spend time with the people.
Training & Dev
5/10
!
Staff said they received the right training to meet people’s needs safely. Staff had received training in recognising abuse and deprivation of liberty safeguards (DoLS).
Management
6/10
✓
Staff told us they were well led and worked with a dedicated team. There was a registered manager in place and a stable management team to support them.
Programmes
5/10
!
There were new activity staff in place to enhance social engagement. The management team had recently enhanced their activity staff and plans were underway to hold various events, including various fetes and outdoor activities.
Points to consider
Staffing is adequate but nothing special, staff are busy so workloads can feel full on.
Staff were busy, but did not appear to be ‘hurried’ and were able to spend time with the people.
Only standard training like abuse awareness and legal safeguards, no specialist courses or funded qualifications.
Staff had received training in recognising abuse and deprivation of liberty safeguards (DoLS).
Basic activities programme with new activity staff running events and outings, nothing creative or specialist to vary the day.
plans were underway to hold various events, including various fetes and outdoor activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews