Working at Aston Manor EMI Residential Home

Big safety failures like medication stored unsafely on tea trolleys and risks to skin, falls and nutrition not handled, making it risky for you and residents.

Medicines were not managed safely. For example, we saw a person’s fluid thickener was stored on a tea trolley. It was accessible to other people and had a potential to cause them harm.

Poor leadership with unclear roles and weak oversight, so problems build up without fixes.

The provider did not always have clear responsibilities, roles, systems of accountability or good governance.

Mandatory training not up to date for some staff, and no real development chances.

The provider’s training matrix identified some staff were out of date with mandatory training deemed mandatory.