Working at Aston House

Medicines were administered in a safe way... The registered manager regularly undertook a quality assurance audit specifically for medicines... action had been taken on any issues found and learning was shared with staff... Staff were trained to safely administer medicines... regular competency checks.

Staff told us they felt supported... received regular supervision which they found meaningful and were confident any concerns they raised would be acted upon by management... open, friendly feel throughout the home.

There were sufficient staff on duty at the home to meet people’s needs... Staff told us, “We have a strong team, we do have enough staff including at weekends, evenings and busy times.” Agency staff were utilised when needed.

Staff spoke positively about the opportunities they have to undertake regular training, including completing the Care Certificate and additional courses of areas they may be specifically interested in... regular competency checks were undertaken.

The registered manager had good oversight to promote good, safe practices within the home and action was taken to address concerns and encourage learning when needed.