Last updated: 9 February 2026
"Enough staff, good training and supportive culture, but no registered manager and safety gaps like risk assessments hold it back."
Risk assessments were not completed to support the safe management of flammable creams. There was not a clear and detailed cleaning record in place.
Staff felt well supported in their roles and told us they felt the service was well run. One staff member said, 'I am well supported in my role, I can speak to the manager no problems. Communication is good.'
There were enough staff working at the service to meet people's needs and keep them safe. Relatives we spoke with told us they felt staffing levels were good.
An induction programme was in place for new staff... Staff told us they felt the induction training, and ongoing training was good, and they were prepared for their role. Staff were well supervised in their roles.
there was not a registered manager in post. The registered manager had left their position with the service but had not yet de-registered with CQC. The deputy manager was managing the home and would be registering with the CQC.
People were supported to carry out their daily living activities and pursue their hobbies and interests. Communal spaces were available for people to take part in activities of their choosing.
No permanent manager in place, deputy is filling in while registering.
there was not a registered manager in post. The registered manager had left their position with the service but had not yet de-registered with CQC. The deputy manager was managing the home and would be registering with the CQC.
Some gaps in risk assessments for things like flammable creams and incomplete cleaning records.
Risk assessments were not completed to support the safe management of flammable creams... There was not a clear and detailed cleaning record in place, to show specifically what cleaning tasks were required.
No structured activities programme or coordinator, just basic hobbies and daily interests.
People were supported to carry out their daily living activities and pursue their hobbies and interests. Communal spaces were available for people to take part in activities of their choosing.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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