Working at Astley Hall Nursing Home
Church Lane, Stourport On Severn, DY13 0RW
Operated by Heritage Manor Limited
48 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Visible management that listens and motivated staff with good teamwork, although infection control lapses and high staff turnover hold it back."
Safety & Risk
5/10
!
Improvements needed for infection control (dirty stained chairs, unlabelled toiletries in bathrooms) and recording of as required medicines.
Staff Culture
7/10
✓
Staff told us they felt motivated and had confidence in the management team; good approach to teamwork.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs, whilst ensuring ancillary work around the home was also completed; high turnover since last inspection but most positions filled.
Training & Dev
6/10
✓
Staff received training and completed competency checks so the provider could be assured staff understood the training they had received.
Management
7/10
✓
The registered manager was visible within the home and listened to people and staff's views about the way the service was run.
Programmes
6/10
✓
People were supported to engage in activities and interests individual to them; activities co-ordinator, board games, singing, minibus outings, external entertainment.
Points to consider
Dirty chairs and shared bathroom items like unlabelled hairbrushes raise the risk of spreading infections.
Chairs in the communal lounge were visibly dirty and stained... Toiletries, such as unlabelled hairbrushes, were found in communal bathrooms.
High staff turnover recently means the team is still building stability.
There had been a high turnover staff within all departments since our last inspection.
Only standard training and checks, no specialist courses or funded qualifications mentioned.
Staff were supported with training so they had the skills and experience to effectively meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews