Last updated: 10 February 2026
"Visible management that listens and motivated staff with good teamwork, although infection control lapses and high staff turnover hold it back."
Improvements needed for infection control (dirty stained chairs, unlabelled toiletries in bathrooms) and recording of as required medicines.
Staff told us they felt motivated and had confidence in the management team; good approach to teamwork.
There were enough staff to meet people's needs, whilst ensuring ancillary work around the home was also completed; high turnover since last inspection but most positions filled.
Staff received training and completed competency checks so the provider could be assured staff understood the training they had received.
The registered manager was visible within the home and listened to people and staff's views about the way the service was run.
People were supported to engage in activities and interests individual to them; activities co-ordinator, board games, singing, minibus outings, external entertainment.
Dirty chairs and shared bathroom items like unlabelled hairbrushes raise the risk of spreading infections.
Chairs in the communal lounge were visibly dirty and stained... Toiletries, such as unlabelled hairbrushes, were found in communal bathrooms.
High staff turnover recently means the team is still building stability.
There had been a high turnover staff within all departments since our last inspection.
Only standard training and checks, no specialist courses or funded qualifications mentioned.
Staff were supported with training so they had the skills and experience to effectively meet people's needs.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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