Last updated: 10 February 2026
"Supportive managers, family atmosphere, ongoing training and strong safety measures, but adequate staffing and basic activities hold it back."
2021 targeted inspection: Robust COVID-19 risk assessments, staff trained in infection control and PPE; assured provider met good infection prevention guidelines.
Per 2018 comprehensive inspection: Staff described family atmosphere, motivated, good team; 'The managers are very supportive and have an open door policy'.
Per 2018 comprehensive inspection: Staff said there were enough staff on duty to meet people's needs; call bells were answered quickly.
Per 2018 comprehensive inspection: Ongoing training in specialist areas like end of life care, behaviours that challenge, enteral feeding for nurses; regular supervision to discuss training needs.
Per 2018 comprehensive inspection: People thought the registered manager was approachable and supportive; all staff felt supported and could approach managers when they wished.
Per 2018 comprehensive inspection: Activities included quizzes, arts and crafts, music, outings, pamper sessions, robotic cat; sufficient but to improve with new coordinator.
Staffing is adequate but nothing special, just enough to meet basic needs without details on stable teams or easy workloads.
Per 2018 comprehensive inspection: The staff we spoke with said there were enough staff on duty to meet people's needs.
Activities are basic like quizzes, crafts and outings, no full-time coordinator or special programmes to make the role more varied.
Per 2018 comprehensive inspection: There were sufficient activities to help keep people stimulated which would be further improved when the new activities coordinator commenced work.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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