Working at Aster Care

People were protected from the risk of harm or abuse by staff who understood their safeguarding responsibilities. Safeguarding incidents were appropriately reported to the relevant agencies and investigations undertaken.

Comments included, “My morale is good with management. They have helped me progress and I love this job” and “It was now much better now and harmonious since [name] has started as manager.”

There were enough staff with the right skill mix to make sure people received consistently safe, good quality care that met their needs.

Staff have access to different training such as mental health, learning disabilities and positive behaviour support to ensure they have the correct knowledge to assist people living here.

Staff spoke positively about the management of the service and said they felt supported. The majority of staff we spoke with felt supported by the management team.