Working at Aspray House
481 LeaBridge Road, London, E10 7EB
Operated by Aspray House Ltd
73 bedsNursing homes
Workplace Score
3.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.4/10
Key Finding
"Varied activities and good staff training, but unstable management with several changes and insufficient staffing put people at risk."
Safety & Risk
3/10
✕
Risks to people were not always well managed. For example, feedback from a relative concerned that their relative was at risk of choking had not been reassured with health professionals... this presented a risk as the provider had not followed up.
Staff Culture
4/10
!
Staff provided mixed feedback about management. Staff told us they were supported by management, some felt unable to approach managers and did not feel supported. A staff member told us, “Staff feel insecure in voicing out their grievances with fear of being sacked.”
Staffing Levels
3/10
✕
Mixed feedback about staffing levels meant we were not assured that staffing levels were always sufficient to meet people’s needs. We were not assured staffing levels always met people’s needs, this put people at risk of poor care or harm.
Training & Dev
4/10
!
People were cared for by staff who had been recruited safely and received mandatory training to carry out their role. Staff confirmed they had completed mandatory training in various subjects and most staff had completed recent supervision.
Management
2/10
✕
the home manager is in the process of registering to become registered manager. There had been several changes to management of the home over the past 12 months.
Programmes
5/10
!
Per 2022 comprehensive inspection: There were a variety of activities offered to people including bingo, colouring, puzzles, grooming, sensory activities, outings to farm and shops, external entertainers, petting animals.
Points to consider
No permanent manager in post as the current one is still registering, and there have been several changes over the past year leaving things unstable.
the home manager is in the process of registering to become registered manager. There had been several changes to management of the home over the past 12 months.
Staffing not always enough with understaffing at night like one carer for 19 residents and mixed views from staff and relatives.
Another staff member described some units as being understaffed at night, at times they reported only 1 carer on duty to care for 19 residents... We were not assured staffing levels always met people’s needs, this put people at risk of poor care or harm.
Safety risks like choking not always handled well with incidents like serving spaghetti to someone at risk not followed up properly.
risks to people were not always managed well. For example... their loved one choked on rice and spaghetti, on this day staff served spaghetti bolognaise... the provider had not followed up to ensure choking was no longer a risk.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews